We are open from 8am to 7:30pm daily. If there is no-one in reception during these hours, or for an after hours emergency, please push the pager button for assistance.
This really depends on how busy we were the night before and how quickly we can get through the daily cleaning. The best thing to do is contact us the day before arrival and speak to one of the team to see if this is a possible option. Sorry, there are no guarantees.
This will really depend on how busy we are. The best thing to do is talk to one of the team on your arrival to see if this is an option. Sorry, there are no guarantees.
You need a RCD camping lead which can be purchased for about $110 from the likes of Mitre 10. A regular domestic 3-pin extension lead is NOT compatible with the power boxes.
We offer a range of accommodation options from fully self-contained apartments to basic standard cabins. For more information on what we offer click here.
If you or someone is having a medical emergency, call 111 and notify management of the situation. We are located at 70 Arthurs Point Road, Arthurs Point, Queenstown.
If another type of emergency is occurring, call 111 and select FIRE or POLICE. Again please notify management of the situation.
Please use our afterhours pager button to alert the managers on duty of the disturbance at the time it is occurring. It is very difficult for us to address the situation in the morning or after the fact.
We expect guests to be considerate of their fellow guests and to keep noise to an absolute minimum between 10pm- 7am. This includes noise from vehicles, motor bikes, music and talking.
Pets are only allowed during certain times of the year and only with the express permission from the Managers. We don’t allow pets into our accommodation or facilities. Arrangement for bringing a pet into the holiday park must be made prior to arrival. A “Pet Policy” form will need to be completed & signed on arrival.
Yes, we do. We have a free shuttle that goes into & back from town several times a day. As seats are limited, we suggest you book your seat which you can do at reception.
The last shuttle leaves town at 7:15. If you wish to stay later in Queenstown, you can catch the public bus back to the holiday park or get an Uber or taxi.
No, we don’t. You are welcome to use and install your own car seat into the shuttle, and we can store it for you in our reception until we come and collect you from town.
No, we don’t. Guests need to provide their own cooking & eating utensils, or you can hire a kitchen cupboard for an additional $5 per day with a $20 refundable deposit. We do provide ovens, hot plates, microwaves, communal fridges & zips/jugs for hot water.
We are a small holiday park with a very limited amount of space so it really depends on the time of year. Ask the managers who will assess this on a case by case scenario.
The closest supermarket is Fresh Choice and is located at 64 Gorge Road – about a 6 minute drive from the Holiday Park.
There is also a Pak’n’Save (302 Hawthorne Drive, Frankton) OR Countdown (30 Grant Road, Frankton) – both of which are about 14kms from the Holiday Park. Ask one of the team for directions if required.
Yes. There are a few local restaurants/cafes located in Arthurs Point and a large selection in Queenstown itself offering a great range of food options that would suit even the most discerning eater.
Feel free to ask our team for recommendations, or visit our Food & Wine page for top recommendations on restaurants, eateries, cafes, wineries, and more.
Yes you can. It will take approximately an hour to walk into town and 15 minutes to bike. There is a walking/bike path for the majority of the way. The Edith Cavell Bridge is a one lane bridge, so please take extra care here.
Enquire at reception to learn about our e-bike hire.
Yes you can – it is very refreshing as the Lake Wakatipu is snow fed. There is a pontoon located near the playground in Queenstown itself.
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